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Support

How Can We Help?

We're Here to Help

Our support team is always ready to assist you with any questions or challenges.

Phone Support

Call us during business hours for immediate, expert assistance with your queries.

Email Support

Send us a message and we'll respond within 24 hours on every business day.

Live Chat

Chat with our team in real time for fast answers to any question you have.

Find answers or open a ticket

Browse our documentation and help articles, or open a support ticket if you need us to step in — you'll get a tracking number to follow up on it anytime.

Browse Knowledge Base

Already have a tracking number? Check your ticket status →

Open a Support Ticket

We typically respond within 24 hours.

Frequently Asked Questions

Browse our products, add what you need to your cart, and check out securely with M-Pesa, card, or PayPal. You will get a confirmation and tracking number by email once your order is placed.

Yes. Every product purchase includes a support window, and we offer ongoing maintenance plans for continued updates, bug fixes, and hosting where applicable.

Yes, many of our products support integration with existing databases, payment gateways, and third-party APIs.

Yes, our products are used by county governments and public sector bodies across Kenya.

Each product is listed with a clear one-time or subscription price. Larger orders and enterprise-tier plans can qualify for custom pricing — get in touch with our sales team.

Several of our products include native and cross-platform mobile apps for iOS and Android, including offline-capable field apps.